Thanks to the kind folks at JJ Cole Collections, I have a NEW diaper bag. Actually, I first need to thank my sis-in-law Glo for giving the graphite/green System Bag to me. But the last time I thanked her she said, "Don't thank me. You picked it out." So, I thanked her again.
Unfortunately, my first diaper bag started coming apart after less than eight months of use.
I decided to email JJ Cole and ask for help. The customer service manager soon followed up with a phone call, and based on a super-secret number in a special hiding place (okay, not that super-secret or special) I qualified for a Brand New Bag!
Check it out...all shiny and new, still wrapped in plastic with tags attached. Okay, time to do the ol' switcheroo. Have to send the old bag back to the company before it turns into a pumpkin.